Shipping Policy

/Shipping Policy
Shipping Policy2018-01-09T17:48:47+00:00

Prices are FOB our plant, Bogota, NJ, or point of shipment. All prices exclude shipping charges which will be borne by the Buyer. For additional information or to obtain a quote, please contact the Jescraft Customer Service Team.  All transportation costs and risk of freight damage are the obligation of the Buyer. Title of product transfers to the carrier at the point of shipment. It is the carrier’s responsibility to deliver all products in the same condition received. Upon Buyer’s receipt of shipment, Buyer shall immediately inspect the product. Buyer must note damage/incompleteness of product on the delivery receipt before signing for the product. Buyer shall make claims for losses or damages, whether concealed or otherwise, directly with the common freight carrier. Unless Buyer provides written notice to Jescraft of any claim for incompleteness of or damage to the product within 48 hours of receipt, such product shall be deemed finally inspected, checked and accepted by Buyer. It is recommended that damaged items be refused at time of delivery and returned with the carrier. All promises of delivery are made in good faith, and Jescraft will make every reasonable effort to see that they are fulfilled. However, if we are unable to meet scheduled delivery dates due to factors beyond our control, such as fires, government directive or failure of our suppliers to meet their promises, we shall not be liable for consequential or special damage. Refused shipments unrelated to loss, damage or defects, will automatically receive a 25% restocking fee plus the cost of the return freight.